According to an article in the Claims Journal, an October 2021 CCC Intelligent Solutions report indicates that auto insurance claims costs rebounded this year after plummeting during the COVID-19 pandemic, but the number of collision claims remain 15% below 2019 levels.
Susanna Gotsch, an industry analyst with CCC, says severity is up, however, a trend that began during the height of the pandemic shutdowns that has continued as restrictions have eased.
To read the full story in the Claims Journal, click here.
