Chrysler Group LLC’s Mopar Brand announced the launch of the new Chrysler Recognized Certified Collision Repair Facility program. This program, using the certification services of Assured Performance Network, allows dealers and independent collision repair facilities to meet the qualifications necessary to be recognized by Chrysler as a "collision repair facility of choice" for its Chrysler, Dodge, Jeep, Fiat and Ram vehicles.
Enrollment for the Chrysler Recognized Certified Collision Repair Facility program is now open nationwide. The program launches March 26.
"We announced earlier this year that Mopar would be changing the entire ownership experience of our vehicles, and this program is another important step forward," said Tony Brenders, vice president of technical service operations, Mopar, Chrysler Group LLC’s service, parts and customer care brand. "Working with Assured Performance Network, we will not only expand our repair capabilities across the U.S., we will also ensure that the work performed will be to the highest level of quality."
Chrysler says this new certification process consists of more than 40 key business standards including:
• Attaining and maintaining I-CAR Gold Class Professional shop status, proving technician training is embraced
• Owning and utilizing squeeze type resistance spot welding equipment, which duplicates the original assembly process
• Utilizing Chrysler-approved refinish materials, which have been tested to rigorous standards to duplicate the factory applied paint’s durability
• Utilizing structural straightening equipment, which includes the ability to perform three-dimensional measurements to confirm all damage has been corrected
Chrysler Recognized Certified Collision Repair Facilities will be distinguished by specific signage. Chrysler says that customers will have their claims and repairs handled in an expedient manner, utilizing Chrysler-approved repair procedures and parts, getting them back in their vehicles and on the road as quickly as possible.
When repairs are completed with 100-percent OE collision repair parts, a Write Certificate of Authenticity will be created for the customer’s records. An update will also be made to the CARFAX vehicle report showing 100-percent OE parts were used in the repair and that a Chrysler Recognized Certified Collision Repair Facility made the repairs, helping, the company says, to preserve the post-collision value of the vehicle.
More information:
Visit www.ChryslerCertifiedShop.com for program registration.
