The Automotive Management Institute (AMI) has announced the dates and topics for the first five one-hour Webinars that it will present beginning in August as a part of its new online education initiative.
The first five Webinars are as follows:
- Aug. 8: Service Marketing for the Independent Service Facility presented by George Witt
- Sept. 9: Turn Your Employees into Superstars presented by Bob Cooper
- Oct. 14: Beyond the Books … OEM Service Information Web Sites presented by Bill Haas
- Nov. 11: Built to Last Customer Service presented by Gary Gunn
- Dec. 9: Lip Service – First Class Telephone Skills presented by Margie Seyfer
Webinar participants can view the interactive presentation through their Web-browser and listen to the audio through their telephone, allowing participants to the ability to give, receive and discuss information.
"One of the biggest challenges facing automotive service and repair businesses is that people don’t have time to get away to do an all-day training session," said AMI Board of Trustees Chairman, George Witt, AAM. "Webinars make it possible to sidestep that time shortage. In a matter of an hour, participants will walk away with real-world tips and tools to implement in their businesses."
Complete information and online registration for the Webinars is available at www.amieducationonline.com.
