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Mitchell Issues Second Quarter 2016 Industry Trends Report

Greg Horn, vice president of Industry Relations, details business areas exposed when analyzing claims distribution, including the performance of DRP shops, staff, independent appraisers and overall operational efficiency.

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Mitchell announced it has released its Industry Trends Report (ITR) for the second quarter of 2016.

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In the Auto Physical Damage Edition, Greg Horn, vice president of Industry Relations at Mitchell, demonstrates the importance of observing where claims fall on a natural distribution curve to glean key industry insights. For example, in today’s claims industry, more than 50 percent of claims have a gross severity of under $2,500. Keeping that dollar amount in mind, claims managers can explore the most cost-effective and accurate ways to process claims. Horn details a few of the business areas exposed when analyzing claims distribution, including the performance of DRP shops, staff, independent appraisers and overall operational efficiency. Horn will provide a deeper look into the findings, information and trends highlighted in this quarter’s ITR during Mitchell’s webinar, “Industry Trends Live,” on June 16, 2016. To sign up for the webinar, visit go.mitchell.com/register.

To view the complete Industry Trends Report, visit www.mitchell.com/industry-trends-report.

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