Progressive Selects Mitchell as Key Provider of Physical Damage Claims Solutions - BodyShop Business

Progressive Selects Mitchell as Key Provider of Physical Damage Claims Solutions

Mitchell International, Inc., a leading provider of information, workflow and performance management solutions to the Property & Casualty claims and Collision Repair industries, announced that The Progressive Corporation, one of the nation’s largest insurers, has selected Mitchell as its key provider of physical damage claims solutions.

Under the terms of the agreement, Progressive will adopt Mitchell’s WorkCenter solution to power its physical damage claims processing needs including assignment, repairable estimating, total loss valuation, review/audit, repair management and reporting. The first physical damage application Progressive will roll out is WorkCenter Total Loss, a vehicle valuation solution developed in conjunction with customer satisfaction and vehicle pricing expert J.D. Power and Associates.
"After an extensive evaluation, Progressive has selected Mitchell as our physical damage suite provider. Mitchell’s end-to-end physical damage claims solution will enable Progressive to continue to provide accurate and efficient service to our customers, while reducing our overall technology spend. We are excited to roll out WorkCenter Total Loss this summer. The solution’s straightforward methodology developed by J.D. Power and Associates will assist with our customer satisfaction efforts during the claims settlement process," said Michael Sieger, Claims Process General Manager, The Progressive Group of Insurance Companies.

"This new agreement between Mitchell and Progressive is groundbreaking in the industry. We’re providing one of the nation’s largest insurers with a complete end-to-end integrated physical damage processing solution. We are honored that Progressive selected Mitchell and we are committed to the flawless implementation of the WorkCenter solution," said Alex Sun, President and Chief Executive Officer, Mitchell International.

More information:

Go to to learn more about WorkCenter and Mitchell’s physical damage claims solutions.

You May Also Like

Body Bangin’ Southeast Collision Conference: To Calibrate or Not to Calibrate with Greg Peeters

Live from the Southeast Collision Conference, Micki Woods interviews Greg Peeters of Car ADAS on what it takes to do an accurate calibration.

Micki Woods, master marketer for collision repair shops and owner of Micki Woods Marketing, is kicking off a series of daily podcasts from the Carolinas Collision Association's 2024 Southeast Collision Conference. This series is sponsored by Lombard Equipment, which offers a premier line of automotive collision repair equipment for all your OEM certification needs.

Body Bangin’ Southeast Collision Conference: Building Value in Your Business with Matt DiFrancesco

Live from the Southeast Collision Conference, Micki Woods interviews Matt DiFrancesco on how to make your business as valuable as possible.

Body Bangin’ Southeast Collision Conference: Future-proof Your Shop with Mike Anderson

Live from the Southeast Collision Conference, Micki Woods interviews Mike Anderson on finding the formula for future success.

Body Bangin’: Taking the Gloves Off with Clay Hoberecht

Micki Woods interviews Best Body Shop Owner and Vehicle Care RockStar Clay Hoberecht on how he stands out in a crowded industry.

Body Bangin’: Are You Ready for the Southeast Collision Conference?

Micki Woods interviews Jordan Hendler and Josh Kent about the upcoming Southeast Collision Conference May 16-18, 2024 in Greensboro, N.C.

Other Posts

Body Bangin’: Hidden Gems to Grow Your Business with Rick Selover

Micki Woods interviews collision consultant Rick Selover on things you can do to immediately impact your person, body and business.

Body Bangin’: NORTHEAST Show Highlights with Ken Miller

Micki Woods interviews AASP/NJ President Ken Miller on highlights from the NORTHEAST Show.

Body Bangin’: Overcoming Common Shop Challenges with Kyle Motzkus

Micki Woods interviews Kyle Motzkus of Hunter Auto Body on common challenges collision shops face.

Body Bangin’: The Keys to Success with Louie Sharp

Micki Woods interviews Louie Sharp of Sharp Auto Body on life lessons learned from the Marines and how love conquers all.