Three-C Body Shops owner Bob Juniper announced that Barrett Smith, founder and president of Auto Damage Experts, Inc. (ADE), will conduct on-site coaching and consulting with Three C’s staff.
“Over the years, we have generated and continue to generate tens of thousands of dollars in profits by employing suggestions shared through Barrett’s email distribution lists,” said Juniper. “We’ve communicated with each other for over a decade, and I finally had the opportunity to meet Barrett personally at one of the seminars he put on with Ray Gunder and attorney Brent Geohagan in Central Florida several years ago. I’ve been trying to get Barrett to come to Columbus ever since. I’m anxious to see what he has to offer and the benefits in his visiting us.”
Added Smith, “I’m excited to see Bob, meet his staff and see Three C’s operations first-hand. Bob is a very forward-thinking and successful businessman, and has been extremely effective in developing and implementing advanced industry programs such as his Three C ‘Pink Button App.’ Three C has undergone phenomenal growth and ongoing enhancements since Bob took over the family business, which was founded by his father in 1956. Bob is well known and regarded by many for his strong pro-consumerism and his ‘in your face’ marketing efforts, which have earned him the reputation of being a rebel by many and a respected innovator by others. Bob’s success is in his not being afraid to think outside the box and to take chances. I’m looking forward to offering my insights to help improve processes to increase sales, bottom-line profitability and their customers’ repair experience wherever possible. I’m sure I’ll gain something from my time spent there as well.
“ADE’s consulting-coaching services differ from most others in that we don’t merely concentrate on standard offerings such as KPIs, reduction in cycle times, increase in production and ‘how to do more faster and for less.’ Our efforts are to edify, educate, encourage, and empower repairers to step up and out of that box that has been built around them and learn to be innovative in their thinking, do what they do best, and for the shop and their technical staff to be properly compensated for their efforts. No Super Bowl was ever won by a team with a mediocre coach. When repairers learn better and more effective methods of conducting their business, they should reap the rewards of their investments and efforts and thrive…not merely survive. Quality-minded repairers should be properly rewarded for their contributions to their craft and community members. Our ADE coaching-consulting client shops have enjoyed significant increases in both profitability and growth without the need for legal activities.”
