Domino’s, Ford to Test Driverless Pizza Delivery

Domino’s, Ford to Test Driverless Pizza Delivery

Ann Arbor-based Domino’s Pizza and Ford are launching what they’re calling “an industry-first collaboration to understand the role that self-driving vehicles can play in pizza delivery.”

The majority of drivers might not be hungry for autonomous vehicles yet, but some residents of Ann Arbor, Mich., will get a taste of what it’s like to have a self-driving vehicle deliver pizza to their homes.

Ann Arbor-based Domino’s Pizza and Ford are launching what they’re calling “an industry-first collaboration to understand the role that self-driving vehicles can play in pizza delivery.”

Over the next few weeks, randomly selected Domino’s customers in Ann Arbor will have the option to receive their delivery order from a Ford Fusion Hybrid autonomous research vehicle, which will be manually driven by a Ford safety engineer and staffed with researchers.

Customers who agree to participate will be able to track the delivery vehicle via GPS using an upgraded version of Domino’s Tracker, according to Domino’s and Ford. As the self-driving vehicle approaches, they also will receive text messages that will show them how to retrieve their pizza using a unique code to unlock the “Domino’s Heatwave Compartment” inside the vehicle.

“We’re interested to learn what people think about this type of delivery,” said Russell Weiner, president of Domino’s USA. “The majority of our questions are about the last 50 feet of the delivery experience. For instance, how will customers react to coming outside to get their food? We need to make sure the interface is clear and simple. We need to understand if a customer’s experience is different if the car is parked in the driveway versus next to the curb. All of our testing research is focused on our goal to someday make deliveries with self-driving vehicles as seamless and customer-friendly as possible.”

 As both companies begin to examine perceptions of driverless food delivery, the research conducted in pilot projects such as this one will be important.

“As delivery experts, we’ve been watching the development of self-driving vehicles with great interest, as we believe transportation is undergoing fundamental, dramatic change,” said Patrick Doyle, Domino’s president and CEO. “We pride ourselves on being technology leaders and are excited to help lead research into how self-driving vehicles may play a role in the future of pizza delivery. This is the first step in an ongoing process of testing that we plan to undertake with Ford.”

Local partner Roush Enterprises fabricated the prototype vehicle’s pizza container, the Domino’s Heatwave Compartment, based on its experience working with Domino’s on the DXP delivery vehicle in 2015. Ford and Domino’s completed preliminary testing of the delivery process using the vehicle in self-driving mode at Mcity, the simulated urban environment on the University of Michigan’s campus. The city of Ann Arbor also has been supportive of the testing process, the companies noted.

“I’m delighted that Ann Arbor continues to be at the forefront of autonomous-vehicle research,” said Ann Arbor Mayor Christopher Taylor. “While it’s pizza delivery today, my hope is that collaborations such as this will enable even more innovations tomorrow.”

You May Also Like

NABC Announces Winners of Lone Star Changing and Saving Lives Golf Fundraiser

More than 125 players, sponsors and industry members gathered for the second tournament of the NABC season.

The National Auto Body Council (NABC) has announced the winners of the NABC Lone Star Changing and Saving Lives Golf Fundraiser held April 10, 2024 at the Texas Star Golf Course in Dallas. 

More than 125 players, sponsors and industry members gathered for the second tournament of the NABC season. The day featured the presentation of a Recycled Ride to deserving U.S. Army veteran Kijafa Adams prior to the shotgun. In addition, the NABC presented two vehicles the day prior at the PPG Conference to U.S. Army veteran Nathan Burrows and single mother Walnisha Stevenson.  

Crash Champions Acquires Family Motors Auto Body in Bakersfield, Calif.

Crash Champions now operates more than 50 repair centers across Southern California and more than 630 locations across 37 states.

ASE Releases Chairman’s Message

New ASE Chairman Tom Trisdale says 2024 is a year of action for ASE as the challenges of repairing vehicles and the pressures facing technicians have never been greater.

CIF Announces National Coatings & Supplies/Single Source as Repeat Annual Donor

This marks National Coatings & Supplies/Single Source’s fourth consecutive donation at the First Responder tier.

CCG Acquires Square One Systems, Coyote Vision Group

For over 40 years, Square One Systems has delivered effective solutions to collision repairers centered around analytics, collaboration and accountability.

Other Posts

Keene Auto Body: Since 1928

Ensio Piispanen immigrated from Finland to the U.S. and founded Keene Auto Body in 1928.

AASP/NJ Announces Winners of NORTHEAST Show Bodywork Bowl

The competition featured 70 competitors showcasing their skills in welding, painting and estimating.

Consolidator Report

Consolidation news from the week of April 15.

People on the Move

Recent personnel news that has appeared on bodyshopbusiness.com.