National Autobody Parts Warehouse Inc. in Grand Prairie, Texas, announced that it recently underwent another successful independent audit of the ISO 9001 standard for warehouse and distribution of automotive replacement parts.
According to the company, results of the customer satisfaction index survey ranked them as outstanding in the areas of overall performance, quality, delivery performance, responsiveness, cost and communication.
“We are achieving our mission of providing the best service along with the highest quality parts and accessories at the most competitive prices by having an independent review and setting ourselves to a higher standard,” said Mike Dolabi, president. “This ensures greater success for all of our customers. We understand the importance of cycle time and want our customers to have the best possible parts with expedited delivery service. To offer the best quality, we hand-select our manufacturers and offer NSF and CAPA certified parts priced competitively to non-certified parts.”