Caliber Collision Creates New Executive Roles to Accelerate Teammate and Client Satisfaction

Caliber Collision Creates New Executive Roles to Accelerate Teammate and Client Satisfaction

Caliber Collision announced two promotions to the executive leadership team, effective Nov. 1.

Caliber Collision announced two promotions to the executive leadership team, effective Nov. 1.

Promoted from senior vice president of operations to chief talent officer is David Goldstein, a 20-year veteran of Caliber. A graduate of the UCLA Anderson Executive Program in 2015, David has more than 30 years of collision repair experience, as he rapidly ascended from a body technician to center manager to senior vice president overseeing more than 167 locations across California.

“As a company dedicated to restoring the rhythm of lives, we focus on our teammates first who represent the single most important asset in our growing organization,” said Steve Grimshaw, Caliber Collision CEO. “David’s leadership skills, proven operational expertise and ability to develop people will serve to further inspire and engage our teammates as he takes the reins of our overall talent management strategy. David’s promotion represents our continued commitment to have the best-trained, most satisfied teammates in the industry.”

Also promoted is Shawn Hezar, senior vice president – strategic accounts, who now will serve as chief client officer. Hezar will be responsible to ensure Caliber is exceeding the expectations of our strategic partners in the increasingly complicated collision repair industry. Hezar’s experience runs the gamut from operations to client services to OEM certifications.

“With more than 30 years of hands-on experience in the collision repair industry, Hezar has grown to become the consummate leader of our strategic client relationships as we work to improve customer and client satisfaction across 527 Caliber locations,” added Grimshaw.

Goldstein and Hezar will report directly to Grimshaw.

You May Also Like

2024 SEMA Show Registration Now Open

Representatives from more than 2,000 companies prepare to select their exhibit space during priority space selection April 29-May 15.

Registration for the 2024 SEMA Show is now open. Taking place Nov. 5-8 at the Las Vegas Convention Center, the 2024 SEMA Show will reveal the future of the aftermarket as attendees connect with thousands of leading manufacturers showcasing the latest products, trends and technology in the industry.

Representatives from more than 2,000 companies prepare to select their exhibit space during priority space selection April 29-May 15. The weeks-long selection process will lay the foundation for this year’s floor plan, which will encompass millions of square feet of displays throughout the entire Las Vegas Convention Center and surrounding parking lots.

Longtime Family Collision Repair Business Joins Forces with CARSTAR

JC Auto Rebuilders of Rockford, Ill., has rebranded as CARSTAR Team JC Auto Rebuilders.

ProColor Collision Network Expands in California

ProColor Collision Baldwin Park is owned by Ruben Jandres, who has more than 10 years of experience in collision and nearly 20 years in automotive.

Crash Champions Acquires Family Motors Auto Body in Bakersfield, Calif.

Crash Champions now operates more than 50 repair centers across Southern California and more than 630 locations across 37 states.

Crash Champions Appoints Industry Veteran to Board of Directors

Barrett Callaghan brings two decades of industry experience to Crash Champions from Shift Technology and CCC Intelligent Solutions.

Other Posts

Repairify Appoints New VP of General Automotive Repair Markets

Industry veteran Ben Johnson will lead asTech Mechanical’s business development and product management teams.

ALLDATA Adds Repair Planner to Collision Repair Platform

Repair Planner automates the repair planning process and helps shops plan necessary inspections and structural repairs with OEM accuracy.

AkzoNobel Announces New Business Development Manager

Brian Martin has joined AkzoNobel’s Automotive & Specialty Coatings division as business development manager for North America.

Lee’s Auto Body: Established in 1916

Lee’s Auto Body was established in 1916 in Long Island City, N.Y., by Lee Heimuller, a blacksmith.